Senior Digital Marketing Manager

Akhia is currently seeking a Senior Digital Marketing Manager. The Senior Digital Marketing Manager leads the digital and channel discipline, including direct report(s) and partners. As a manager within the agency’s Channel Experience team, the Senior Digital Marketing Manager will collaborate closely with content, creative and Client Experience counterparts to build unified, engaging and effective omni-channel experiences for target audiences.

Responsibilities/Essential Duties:

Agency Growth

• Leading and bolstering agency omnichannel capabilities with an emphasis on social media, email marketing and reporting and analytics.
• Assisting leadership in building team and partner network, identifying technologies/tools, growing and enhancing agency capabilities and ensuring effective cross-disciplinary collaboration.
• Identifying and maintaining relationships with agency development partners.
• Enhancing agency processes for digital channel efforts to build efficiencies and ensure quality.
• Staying ahead of trends and educating team, department, agency, industry and clients.
• Building and/or consulting on estimates and statements of work to ensure agency profitability.
• Recommending tools, programs, learning opportunities and certificates for continued professional development of team members.

Client Growth

• Participating in and/or leading client discovery, client strategy and new business meetings.
• Setting strategic direction for agency and client campaigns across paid and owned channels.
• Establishing benchmarks for campaign and program performance metrics, guiding development of KPIs and overseeing reporting.
• Guiding and/or implementing campaigns on Google platforms, social media and marketing automation platforms, such as HubSpot and Marketo.
• Reviewing content and creative deliverables to ensure campaign success across channels.
• Maintaining client relationships with key senior-level client contacts and providing strategic client counsel to help advance client business and communications goals.

Team Growth

• Leading, mentoring and inspiring the team to grow as professionals.
• Managing team workloads and utilization to meet agency operational and profitability goals.
• Being an ambassador for the department and Akhia in client meetings and presentations for both new and current business.

Professional Requirements:

• Bachelor’s degree in digital, UX, public relations, marketing, communications or related field
• At least 8 years of relevant experience, agency experience a plus
• Google, HubSpot and relevant certifications preferred
• Strong experience in social media platforms, including organic and paid
• Experience with Marketing Cloud and SalesForce are a plus
• Experience working as a leader/manager in a fast-paced environment, with strong skills in multitasking and prioritization
• High-energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
• Strong relationship development skills; able to earn respect and trust among internal and external business partners and team members
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Excellent written and oral communication skills
• Self-motivated, highly organized, and incredibly dependable
• Comfortable presenting work and ideas
• Adhere to the akhia core values in all business interactions, and conduct oneself in a manner that reflects the agency’s vision and values at all times

Physical Requirements:

• Consistently requires sitting for a majority of the day to complete essential job duties on the computer and telephone
• Consistently requires auditory abilities to efficiently listen and effectively communicate with clients, vendors and staff to carry out essential job duties
• Occasionally requires standing to scan, print and copy job related documents to carry out job duties
• Occasional overnight travel by land and/or air may be necessary

Inclusive Employee Benefits:

• Medical (PPO or HSA), Dental, Vision Plans
• Long-Term Disability and Life Insurance at no cost to employee
• Flexible Schedule for work/life balance
• Monthly office stipend
• Fully remote workforce
• Generous PTO (Paid Time Off)
• 10 holidays PLUS last week of December
• Paid Parental Leave
• Retirement savings options with company match
• Annual profit-sharing bonus
• Employee referral bonus
• Mentoring opportunities
• Tuition reimbursement
• Wellness program
• Financial wellness program
• Paid Volunteer Days
• Fun company gatherings hosted by our Culture Committee, both virtual and in person!

Why Akhia?

There is no place like it. We are highly motivated, talented, experienced and fun—and we thrive when we are helping our clients and each other succeed. You will learn, grow and enjoy working alongside some of the best in the business.

Akhia is the recipient of seven Top Workplace awards, and has received Weatherhead 100 awards, the Smart Culture award, and the Best Employers in Ohio award.

Akhia is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sex, age, physical or mental disability, genetic information, sexual orientation, gender identity, marital status, veteran or military status, or any other form of discrimination determined to be unlawful by federal, state, or local statutes.

EOE/AA/M/F/V/D

How to apply:

Please email your resume to careers@akhia.com