Topic: Communication Trends (7)

One of the key takeaways from everything we’ve faced during the past two years – a global pandemic, civil unrest, supply chain disruption, labor shortages and more – is that global crises can quickly ...

Have you ever left a meeting, hung up on a call or walked away from a conversation thinking, that went well … only to later start (over)thinking about one particular interaction? Like, maybe you ...

My family has an inside joke. It would seem that any time something goes wrong, whether at a restaurant, store, any type of service – you get the picture – the new guy is to blame.

I have a dumb idea notebook. I started keeping it about two months ago, and it may be one of my new favorite things. Here’s how it works. Any idea that pops into my head throughout the day I write ...

Recently my daughter suffered a concussion in an indoor soccer game. After three hours of observation at the ER, we were sent home with instructions to come back soon for our follow-up. At the ...

You can’t ignore it. Everyone has the need … the need for speed. And can you blame them? After a year of delays, holding patterns and supply chain issues; after a year of struggling with labor ...