Topic: Communication Trends (9)

Ugh. Saying no. Something so many of wish we could do but not many of us can do. I can imagine what a lot of your calendars look like. Running here on that night. Volunteering on this night. And ...

I was picking my high school daughter up from school the other day. Not a lot has changed since I was in school – kids walking in groups, joking around. Guys in football jerseys. Band kids carrying ...

I have some shocking news for you: I am not very good at math. I know, I know. A communications professional that isn’t good at math. I’m jealous of those of us who can speak the universal language ...

Kindness. Who has time for that? I could make the case that we all have time for kindness. We make time for a lot of other things. We look for ways to improve our skillsets. Our physical states. Our ...

A short read today on the power of observation. We have spent a lot of time trying to determine ‘how we can help.’ When it comes to customer relationships, we are all constantly looking for ways to ...

I think you know I check out a lot of podcasts, read a lot of articles and generally try to stay on top of the trends our industry is dealing with daily. And do you want to know what almost everyone ...